Privacy

Avanten

Privacy Statement

At Avanten, we respect the privacy needs of our valued customers. Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you, our customers. If, at any time, you have questions or concerns about our privacy practices, please feel free contact us at privacy@avanten.com.

Information Collection and Use

Avanten explicitly asks when we need information that personally identifies you ("Personal Information"). Your personal information is used to enable us to respond to your enquiry, to send you information that you have specifically requested or to contact you in the course of using one of our products. Demographic and profile data collected by Avanten may be used to tailor this web site or any requested email communications, and to display information that is more relevant to you. Avanten also compiles demographic and product use information, but in the aggregate only. Avanten does not make any personal information about an individual user available to anyone, except where required by law.

Communications from Avanten

Email

All e-mail and any files transmitted with it are privileged and confidential and are intended solely for the use of the individual or entity to which they are addressed. If you are not the intended recipient or if you have received an e-mail in error, please permanently delete the original e-mail and attachment(s) from your computer system and notify Avanten of the error.

Newsletter

If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. You can opt-out of these communications at any time via the unsubscribe mechanism at the bottom of each email.

Service Announcements

On occasions it is necessary to send out a service related announcement. For instance, if our service has been upgraded we might send users an email.

Customer Service

We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user's wishes.

Website Usage Information

We use your IP address to help diagnose possible problems with our servers, and to administer our Web site. We do not link your IP address to any personally identifiable information. We use tracking information to determine which areas our site users visit based on traffic to those areas. This helps us maintain a superior and informative website for you.

Stay in the loop

Want to stay up-to-date via email? Sign up below and we'll send you all the good bits each month.